Web Application Operation Support (L2_Medior,Senior) Job Details

Job Description

Req Id: 80658

Company: Bechtle direct Kft.

Location(s):

1037 Budapest

Remote Working

Be your best with Bechtle.

With a team of over 15,500, we are one of the most successful IT companies and the leading player in our industry.

Corporate and public clients of all shapes and sizes rely on our unique blend of streamlined IT procurement and end-to-end services. That’s how we drive the future. At home in Europe. Always by your side.

Web Application Operation Support (L2_Medior,Senior)

Pozíció leírása:

• Kritikus események, hibák, incidensek és problémák megoldása és koordinálása E2E, L2 szinten (online Platform: www.bechtle-clouds.com)
• Munkafolyamatok, hatékonyság és a napi munka minőségének javítása
• Ügyfél-elégedettség növelése
• Munkatársak betanítása, tanácsadása, mentorálása és képzése
• Projektekben való részvétel (pl. migrációs projektek)

Elvárások:

• ITIL tanúsítvány(ok) és/vagy gyakorlati ismeretek az ITIL folyamatokban
• SQL ismeretek
• Jó kommunikációs készségek angolul és németül
• Magabiztos ismeretek jegykezelő rendszerek használatában (különösen ServiceNow)
• Ügyfélkezelési tapasztalat
• Célorientált, proaktív és együttműködő hozzáállás
• Analitikus gondolkodás
• Magas problémamegoldó képesség
• Erős szolgáltatási és ügyfélközpontú szemlélet

Előnyt jelent:

• Felhőalapú környezetben szerzett tapasztalat (pl. Azure, O365, AWS, Adobe, Google stb.)
• Online shop megoldások támogatásában szerzett tapasztalat

Bereit für all das? Jetzt über unser Online-Bewerbungstool bewerben, auch ohne Anschreiben. Profilvorschläge von Personaldienstleistern und Bewerbungen per E-Mail können wir leider nicht berücksichtigen.

Wir lehnen jegliche Form von Diskriminierung ab, denn Vielfalt gehört zu uns. Bei uns hat jede:r Bewerber:in die gleichen Möglichkeiten – unabhängig von Geschlecht, sexueller Identität, Behinderung, Alter, ethnischer Herkunft sowie Religion oder Weltanschauung.

Provider	Description	Enabled
Google Analytics	Description of Service This is service enables the user to measure traffic and engagement across their websites and mobile apps using customizable reports. Processing Company Google Ireland Limited Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland Below you can find the email address of the data protection officer of the processing company. https://support.google.com/policies/contact/general_privacy_form Data Purposes This list represents the purposes of the data collection and processing. Marketing Analytics Technologies Used This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser. Tracking code Cookies Data Collected This list represents all (personal) data that is collected by or through the use of this service. Device information Geographic location Browser information Device operating system Screen resolution Referrer URL Interaction data Date and time of visit User behaviour Pages visited Online identifiers Shortened IP Address User ID Advertising identifier Legal Basis In the following the required legal basis for the processing of data is listed. Art. 6 para. 1 s. 1 lit. a GDPR Location of Processing This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately. European Union Retention Period The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes. The client can choose how long Google Analytics retains data. The maximum amount of retention period is 14 months. Transfer to Third Countries This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the provider's privacy policy or contact the provider directly. United States of America Singapore Taiwan Chile Data Recipients In the following the recipients of the data collected are listed. Alphabet Inc. Google LLC Google Ireland Limited Click here to read the privacy policy of the data processor https://policies.google.com/privacy?hl=en Click here to opt out from this processor across all domains https://safety.google/privacy/privacy-controls/ Click here to opt out from this processor across all domains https://tools.google.com/dlpage/gaoptout?hl=de Storage Information Below you can see the longest potential duration for storage on a device, as set when using the cookie method of storage and if there are any other methods used. Maximum age of cookie storage: 2 years Non-cookie storage: no Stored Information This service uses different means of storing information on a user’s device as listed below. _ga Used to distinguish users. Type: cookie Duration: 2 years _ga_<container-id> Used to persist session state. Type: cookie Duration: 2 years
Google Tag Manager	Description of Service This is a tag management system for managing JavaScript and HTML code snippets that can be used to implement tracking, analytics, personalization and marketing performance tags and tools. Subsequent services are subject to their own consent control and only start data processing after banner or service selection. Processing Company Google Ireland Limited Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland Below you can find the email address of the data protection officer of the processing company. https://support.google.com/policies/contact/general_privacy_form Data Purposes This list represents the purposes of the data collection and processing. Functionality Technologies Used This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser. Pixel Cookies Tags Data Collected This list represents all (personal) data that is collected by or through the use of this service. Aggregated data to trigger tags connection and traffic data Legal Basis In the following the required legal basis for the processing of data is listed. Art. 6 para. 1 s. 1 lit. a GDPR Location of Processing This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately. United States of America Retention Period The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes. The data will be deleted after 14 days of retrieval. Data Recipients In the following the recipients of the data collected are listed. Alphabet Inc. Google LLC Google Ireland Limited Click here to read the privacy policy of the data processor https://policies.google.com/privacy?hl=en Click here to opt out from this processor across all domains https://safety.google/privacy/privacy-controls/