Hybrid Infrastructure Solution Expert

A Hybrid Infrastructure (HI) Solutions Expert is a key member of the HI Pillar, that sits within our Technical Pre-Sales function of Business Solutions and Services. Bechtle UK’s HI pillar is centred on supporting customers to meet the challenges of modernising their infrastructure bringing simplification and performance in a secure manner.

You will understand customer challenges, and at a product design level work with vendors, service partners and utilise internal resource capability to build end-to-end HI solutions. In addition to this, you will work alongside the wider team in helping customers define and execute against their on-premises, cloud, or hybrid strategy. You will maintain a detailed understanding of key vendor solutions and articulate the value at a technical level to customers.

Job Role Responsibilities

As a trusted advisor to Bechtle’s new and existing customers, you will support them to meet the challenges of modernising and scaling their infrastructure to ensure optimal efficiency and performance in a secure manner. The following key aims are expected:

• Actively keep Bechtle’s HI portfolio up-to-date in line with market demands and trends.
• Assess, design and support to present end-to-end HI solutions to meet customer requirements of all sizes and non-industry specific.
• Maintain knowledge on all applicable assessment tools available to support in architecting, sizing and configuring HI solutions.
• Maintain detailed understanding of the competitive landscape and complimenting solutions.
• Proactively deliver product updates into the HI pillar and wider Business Solutions and Services on key product information, incentives and general announcements that ensure we are maximising the profitability of a solution and providing accurate information into customers.
• Proactively look to convert basic Bill of Material (BoM) requests into a wider solution that encourages upsell and cross-sell opportunities.
• Continue to certify and develop your expertise in key vendors such as HPE, DELL, Cisco and Aruba etc. - with a natural deeper level of knowledge in a specific solution area as the role develops.
• Create and maintain relationships with customers, vendors and surrounding service partners.
• Support and manage existing customer technology and software plans.

Job Requirements

• Self-motivated with a positive attitude
• Excellent communication and organisational skills and a team-oriented mindset
• University degree or good A-Levels preferred but not essential.
• Ability to work in a dynamic environment where hard work and fun are the key ingredients.
• Ability to work as part of a team and display teamwork.

What we offer

• Hybrid Working (3 days in/2 days out)
• Salary competitive
• Location – close to the M4 with a modern, up to date living space and ample parking.
• Culture – Social events, Supportive, Fun, Hard working
• Perks – Incentives (holidays, vouchers, lunches, spot prizes)
• Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc)
• Subsidised health care/medical benefits
• Annual Leave – 25-30* days plus B.H’s + optional 2 weeks unpaid. *Increases with time spent
• Progression Plan – training & mentor programme.

Experience

• 2+ years of experience in business development, sales, or marketing in the technology industry is required.
• Experience working with server or datacentre solutions (preferred)
• Understanding of enterprise computer hardware, software, and datacentre solutions (preferred)
• Must be organised, adaptable, flexible and a good team player.
• Ability to plan and manage time effectively.
• Good analytical skills, able to make sense of data and report on it.
• A strategic mindset and the ability to develop and implement business plans in line with overall company objectives.

Reports to:

Head of Networking, Server and Storage