Job-ID:  80061
Company:  Bechtle Managed Services GmbH
Location: 

Mobiles Arbeiten, DE, 74172

Be your best with Bechtle.

With a team of over 15,500, we are one of the most successful IT companies and the leading player in our industry.
Corporate and public clients of all shapes and sizes rely on our unique blend of streamlined IT procurement and end-to-end services. That’s how we drive the future. At home in Europe. Always by your side.

Junior NOC Engineer - Network and Security (f/m/d)

You flourish in your mission, because:

 

  • You keep everything in view – from customer communication via phone, email, or ticket system, to regular status updates and clean documentation across systems in the network and IT-security environment.
  • With your basic know-how in network/IT-security, you tackle troubleshooting and incident resolution via remote access as part of 1st-level support, and actively share your knowledge within the team.
  • You handle the pre-qualification and forwarding of tickets to the next support level with care and attention to detail.
  • You’re the go-to person for your team when it comes to incoming alerts, tickets, or calls – you take them in, process them, and make sure nothing gets lost.
  • You love diving into data and make sure SLAs are tracked and met by keeping an eye on incoming tickets and reporting.


Your skills? More than interesting:

 

  • Completed training or studies in IT/computer science – or a similar qualification
  • First hands-on experience in networking and IT-security? A big plus!
  • German language skills a must, English skills definitely a bonus
  • You’ve got a passion for great customer communication and a strong service mindset
  • Personally, we particularly appreciate your strong communication skills, your structured and analytical thinking, your inspiring team spirit – and your willingness to support us in shift work (24/7) and on-call duties.


Our Offer:

 

  • Personal development: With an extensive range of offers from the Bechtle Academy, individual career planning and other development programmes, you can develop both 
  • professionally and personally.
  • Variety: Expect interesting and exciting tasks in a future-proof sector
  • Onboarding: Our comprehensive introductory event MIKADO—a training plan individually tailored to your role—and a personal contact person ensure your perfect start with us.
  • Modernising Your Workplace: In the workplace of the future, you will receive the latest technical equipment and work in an cutting-edge working environment.
  • International: Depending on the position and area, we allow you to work (inter)nationally at one of our Europe-wide locations.
  • Team: The community spirit within our diverse team is what sets us apart. 

 

Bechtle Managed Services GmbH offers a comprehensive portfolio of IT services for enterprise customers and medium-sized businesses. We deliver standardized and highly scalable IT services remotely from our locations and data centers in Germany, as well as through customer-specific teams on-site across Europe. Our focus is on taking full responsibility for the IT infrastructure of our clients. In doing so, we work closely and as equals with international partner companies.

Our company culture stands for agility, expertise, and absolute customer orientation. We offer a modern work environment with an open, collaborative atmosphere and numerous opportunities for personal and professional development.

 

Marianna Kopic | Recruiting | recruiting.bms@bechtle.com